Support

You Have Questions.
We Have Answers.

Find all product and platform support documentation on this page.

Select your hub to view step-by-step integration instructions for your NOVON devices.

Dimmer Switch

Smart on/off switch for reliable and instant lighting control.

Smart On Off Switch

Smart on/off switch for reliable and instant lighting control.

Smart Indoor Dimmer Plug

Smart on/off switch for reliable and instant lighting control.

Find solutions to common issues and get your smart home running smoothly.

Device Not Connecting to Z-Wave Hub

Learn how to troubleshoot connection problems between your NOVON device and various Z-Wave hubs. Read more...

Resolving Smart Dimmer Flickering

Steps to identify and fix flickering issues with your smart dimmer switch and different bulb types. Read more...

Resetting Your NOVON Smart Device

A guide on how to perform a factory reset for your NOVON plugs and switches. Read more...

Optimizing Z-Wave Network Range

Tips to improve the signal strength and reliability of your Z-Wave smart home network. Read more...

For support inquiries, please fill out the contact form below or email support@novon.com:

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